Thank you for taking the time to write a review and for giving us a 4 out of 5 rating. Hi subdoc327, thank you for the perfect score and terrific review. With the times and current climate of COVID 19 I imagine it's difficult to accommodate most guests, not the case with Hard Rock SD. Book Hard Rock Hotel San Diego, San Diego on Tripadvisor: See 6,812 traveler reviews, 1,376 candid photos, and great deals for Hard Rock Hotel San Diego, ranked #40 of 296 hotels in San Diego and rated 4.5 of 5 at Tripadvisor. I was only there one night during the first week of March. Hi strongbrandinteriors, What a terrific review - thank you! The staff here is so professional and friendly. There are more places to choose from in the San Diego area. See 6,812 traveller reviews, 1,365 candid photos, and great deals for Hard Rock Hotel San Diego, ranked #40 of 292 hotels in San Diego and rated 4.5 of 5 at Tripadvisor. Staff were very average. Couples in particular like the location – they rated it 9.3 for a two-person trip. Enjoy your stay with amenities like free WiFi and a plasma TV in each room. Restaurants were excellent. Now £118 on Tripadvisor: Hard Rock Hotel San Diego, San Diego. Thank you for giving us a 5 star review and for recognizing all of the hard work our staff is doing to ensure the safety of our guests. Just make sure to check this property's cancellation policy for the exact terms and conditions. Very attentive and friendly. The weather was cooler and I was there for a conference nearby. All of us at Hard Rock Hotel San Diego look forward to hosting you again the next time you are in the area. So that being said if you ever need to speak anyone in this hotel I recommend looking for Rob or Ben as they will put a smile on your face!! We're happy it made your stay memorable! Hey Brad G, Thanks for the perfect score and for choosing us while you were in San Diego for your conference! Please accept our apologies that your stay was anything less than exceptional. Went to the lobby after the first night to ask a couple questions about restaurant hours (restrictions due to Covid). We had no issues whatsoever. Location was the best part. Popular attractions Petco Park and Seaport Village are located nearby. It’s fresh and modern in a sexy way yet still elegant.The whole COVID thing has put a real damper on everything so that’s no fault of theirs as the precautions are for my well being and that of others! We hope you will give us a chance to make this up to you the next time you're in the area. Tripadvisor Plus Subscription Terms & Conditions, Four Points by Sheraton Hotels in San Diego, Hotels near Old Town Transit Center Station, Hotels near FIDM/Fashion Institute of Design & Merchandising, Hotels near Thomas Jefferson School of Law, Hotels near San Diego Continuing Education, Hotels near NewSchool of Architecture and Design, Hotels near Paul Mitchell - San Diego, CA, Hotels near California Western School of Law, Hotels near Point Loma Nazarene University, Hotels near San Diego University for Integrative Studies. Hard Rock Hotel San Diego: Hard Rock - See 6,808 traveller reviews, 1,221 candid photos, and great deals for Hard Rock Hotel San Diego at Tripadvisor. There are 2 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. All of us at Hard Rock Hotel San Diego are about creating a memorable, rock-star experience for our guests, and it makes us content to know how much you loved our considerate staff and modern accommodations! They argued about my upgrade which they couldn't see. I don't understand why I need to contact them for their error. Please see our partners for more details. Now £112 on Tripadvisor: Hard Rock Hotel San Diego, San Diego. During this pandemic we do have some modified hours of our outlet but are consistently looking for opportunities in the near future to open them back up to 7 days a week. Payments made by partners impact the order of prices displayed. Room was clean. Hard Rock Hotel San Diego: Hard Rock San diego - See 6,812 traveller reviews, 1,232 candid photos, and great deals for Hard Rock Hotel San Diego at Tripadvisor. Hi P9817TPstefanoc, Thank you for staying with us and taking the time to let us know about your experience. This is the version of our website addressed to speakers of English in United Kingdom. This site uses cookies and similar technologies to analyse traffic, personalise content and ads, and provide social media features. The front desk staff moved all of my things upstairs for me and got me completely set up for a nice stay! We are so glad to see that you were able to take advantage of our excellent location, close to the convention center and so many restaurants and fun attractions. more. the hotel is geared for small and mid size conferences, great outdoor bar and lobby lounge. Read 1881 about the Hard Rock Hotel San Diego in San Diego from genuine guests who have stayed at the Hard Rock Hotel San Diego so you can get the best information available before booking your trip. During your stay, you're just a quick walk from Petco Park. I would like to send a shout-out to the Hard Rock Hotel in San Diego. Service was great, and the prices fair. Hard Rock Hotel San Diego, San Diego: See 6,812 traveller reviews, 1,376 candid photos, and great deals for Hard Rock Hotel San Diego, ranked #39 of 296 hotels in San Diego and rated 4.5 of 5 at Tripadvisor. The lobby bar was absolutely packed, so I chose to go to the rooftop bar instead. Valet parking is $49usd per night which is a joke. I was in the middle of a move and I needed a landing spot before I could move into an apartment. There's an onsite 24-hour business center. We hope to see you soon on your next trip to San Diego! Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. But said it was my banks problem for me to sort out... Hi DL1980Brisbane, Thank you for sharing all the details. Thanks to Carlos Danielle, and Zoey my mobile concierge. While talking to the Clerk, I mentioned I had read rave reviews about the GM Rob & inquired if he was in. I would not hesitate to stay at the Hard Rock Hotel in the Gaslamp district again! See 6,812 traveller reviews, 1,376 candid photos, and great deals for Hard Rock Hotel San Diego, ranked #39 of 296 hotels in San Diego and rated 4.5 of 5 at Tripadvisor. Book Hard Rock Hotel San Diego, San Diego on Tripadvisor: See 6,801 traveller reviews, 1,364 candid photos, and great deals for Hard Rock Hotel San Diego, ranked #39 of 291 hotels in San Diego and rated 4.5 of 5 at Tripadvisor. I have stayed here over a dozen times first time I have ever been around Great service Thanks Rob for going above and beyond ! Staff was friendly and attentive, room was clean. Reviews of Hard Rock Hotel San Diego This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. We are so sorry our service kept you from having a rockin' stay. 1312 reviews of Hard Rock Hotel San Diego "in general, i enjoyed the Hard Rock San Diego. Thank you for giving us a 5 star review and for recognizing Ben and Rob and all of the hard work our staff is doing to create Rock'n experiences for our guests, especially during these current times! Use this rating to help choose your stay! What are the cleanliness and hygiene measures currently in place at Hard Rock Hotel San Diego? Courtney G. Director of Guest Service. the linens were wonderful and the pillows soft. 1315 reviews of Hard Rock Hotel San Diego "in general, i enjoyed the Hard Rock San Diego. 1318 reviews of Hard Rock Hotel San Diego "in general, i enjoyed the Hard Rock San Diego. Thanks once more, and we look forward to your next stay with us! Claim your listing for free to respond to reviews, update your profile and much more. TripAdvisor certificate of EXCELLENCE winner year after year since opening in 2007 - Hard Rock Hotel San Diego boasts excellent ratings rooms, cleanliness, and service - plus the immeasurable experience of living like a ROCK STAR during your stay in San Diego. Also the staff at Hard Rock were the best! Book Hard Rock Hotel San Diego, San Diego on Tripadvisor: See 6,812 traveller reviews, 1,365 candid photos, and great deals for Hard Rock Hotel San Diego, ranked #40 of 292 hotels in San Diego and rated 4.5 of 5 at Tripadvisor. there was a stocked mini bar and some intimate wear for sale in the room. Hard Rock Hotel San Diego: Nice - See 6,812 traveler reviews, 1,232 candid photos, and great deals for Hard Rock Hotel San Diego at Tripadvisor. WiFi was fast. Learn more and adjust settings. although i knew full well that i was going to be paying through the nose for my stay there. See 6,812 traveller reviews, 1,376 candid photos, and great deals for Hard Rock Hotel San Diego, ranked #39 of 296 hotels in San Diego and rated 4.5 of 5 at Tripadvisor. it was definitely slower and quiet due to the cool weather. Room types may vary. Review collected in partnership with this hotel, Response from Kevin A, Manager at Hard Rock Hotel San Diego. We are so happy our staff shared big smiles and made you feel right at home. Yes, Hard Rock Hotel San Diego does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. there was a stocked mini bar and some intimate wear for sale in the room. Check prices, photos and reviews. We are so proud of Float, the city's premier rooftop lounge, right here at Hard Rock Hotel in San Diego! Close to all restaurants and bars. We hope to see you soon on your next stay in San Diego. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details. Spent a week at the Hard Rock San Diego. Response from Hard Rock Hotel SD, Guest Services / Front Office at Hard Rock Hotel San Diego. Due to extremely low occupancy the other hotels nearby offered discounts at the check-in despite the reservation with a higher fare. Our guests praise the helpful staff and the comfy rooms in their reviews. the room was clean and nice. Rob went out of his way to make sure everything was perfect what a great guy, From start to finish he made it perfect for my honeymoon made my wife happy which made my trip the best! It’s exceptional! although i knew full well that i was going to be paying through the nose for my stay there. There are more places to choose from in the San Diego area. Whether you're here to catch a game at PETCO Park (located just one block away) or attend a corporate event at the San Diego Convention Center (right across the street), we'll take you there. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. the room was clean and nice. Rob heard me & came to greet me with a … We will likely stay here again. 1317 reviews of Hard Rock Hotel San Diego "in general, i enjoyed the Hard Rock San Diego. It's based on a self-evaluation by the property. Rooms were clean and comfortable. Stay at this 4-star business-friendly hotel in San Diego. there was a stocked mini bar and some intimate wear for sale in the room. The San Diego Hard Rock is a 6-minute walk from Petco Park and the San Diego Convention Center. Hard Rock Hotel San Diego puts you in the limelight with chic accommodations in the heart of downtown and the famed nightlife of the Gaslamp Quarter. We're thrilled you had an overall comfortable stay, and it sounds like you made the most of our downtown San Diego location. although i knew full well that i was going to be paying through the nose for my stay there. Had a good conversation with the bartender Todd in between customers. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 coffee shops/cafés. Hard Rock Hotel San Diego's good location gets good marks from our customers. Courtney G. Director of Guest Service, Great location and excellent service during difficult time with the coronavirus pandemic. the linens were wonderful and the pillows soft. Hard Rock Hotel San Diego is ranked #14 among luxury hotels in San Diego by U.S. News & World Report. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Courtney G. Director of Guest Service. There's nothing quite like listening to music, enjoying friendly service, relaxing by the firepits, and overlooking the Gaslamp Quarter on a beautiful night, all on our hotel's rooftop. We … The hotel charges for internet, water bottle, “resort fee” even if it doesn’t have the basic (a robe in the room or an umbrella to loan). Hard Rock San Diego Hotel Downtown is where VIP service meets urban-chic design with world-class dining and ultra-hip nightlife for an unforgettable experience that rocks. Prices are calculated as … Payments made by partners impact the order of prices displayed. Location is outstanding with plenty of options for shopping, snacks, and food within easy walking distance. 2 out of 5 by A verified traveler Please stay with us again soon! We have shared this with our team to ensure we come up with a solution. Response from Hard Rock Hotel SD, Guest Services / Front Office at Hard Rock Hotel San Diego Responded 17 Oct 2020 Thank you for giving us a 5 star review and for recognizing all of the hard work our staff is doing to ensure the safety of our guests. We have shared this with our team to ensure we come up with a solution. Thanks Rob & Hardrock staff. We hope to see you soon on your next trip to San Diego! This is the version of our website addressed to speakers of English in United Kingdom. Room types may vary. Own or manage this property? There is a car park around the corner which is much cheaper if you don't take the car out much. How unfortunate, devastating for small business owners.My heart goes out to them all! will definitely go back in a warmer month! Hard Rock is well located close to the conference center, the beach, many good quality restaurants and bars in the vicinity, easy to enjoy good dinners and breakfasts. Enjoy free WiFi, an outdoor pool and 2 restaurants. As a guest of Hard Rock Hotel San Diego, you'll find an outdoor pool, a spa tub, a sauna, and a 24-hour fitness center. more. If you ever go to beautiful San Diego for business or pleasure do not go to the Hard Rock Hotel in front of the Conference Center. And said I should contact the company I booked it with. We value your privacy. Walking distance to shopping, bars and restaurants-although many were closed due to COVID. This is our guests' favorite part of San Diego, according to independent reviews. Staff extremely friendly and helpful,From ben at the front desk to Rob the manager the service is much better then it has ever been at the property thanks to these gentleman made a very special weekend even more special! We hope you will give us another chance as we would love you to enjoy the exceptional stay you deserved on this trip. When times are difficult such as the current with the pandemic and now national emergency related to the coronavirus, the staff, General Manager, and Tyler in particular made our stay at the Hard Rock extremely enjoyable. Own or manage this property? The hotel lost the glamour of the brand, has young, ineffective, inexperienced and unprofessional crew. They also charged my card twice clearly in error. It's great to know you loved our location and our staff as much as we do! We've shared your review with our staff so we can ensure improvement. Public spaces have free WiFi. The hotel was almost empty still my team and I had long check-in and endless check-out. However, we are so sorry our service kept you from having a rockin' stay. the room was clean and nice. Claim your listing for free to respond to reviews, update your profile and much more. Kevin A, Manager at Hard Rock Hotel San Diego, responded to this review Responded August 4, 2019 Hello solocationer, thanks for staying with us recently and for writing a review! Thank Hard Rock SD! Built in 2007, this 4-star hotel has 420 rooms over 12 floors. there was a stocked mini bar and some intimate wear for sale in the room. Prices are calculated as … Staff was friendly and very helpful. the linens were wonderful and the pillows soft. Hotel security was reassuring. We speak your language! They Rock! Thank you very much for the great review and recognizing all of the efforts we have in place to keep our guests and associates safe during the pandemic. 207 5th Avenue, Downtown San Diego, San Diego, CA 92101, United States of America Book Hard Rock Hotel San Diego, San Diego on Tripadvisor: See 6,812 traveller reviews, 1,376 candid photos, and great deals for Hard Rock Hotel San Diego, ranked #39 of 296 hotels in San Diego and rated 4.5 of 5 at Tripadvisor. The staff remains upbeat during this difficult time and provided much valuable information and referrals for dinner, museums, and other attractions. Courtney G. Director of Guest Service, Tripadvisor Plus Subscription Terms & Conditions, Four Points by Sheraton Hotels in San Diego, Hotels near Old Town Transit Center Station, Hotels near FIDM/Fashion Institute of Design & Merchandising, Hotels near Thomas Jefferson School of Law, Hotels near San Diego Continuing Education, Hotels near NewSchool of Architecture and Design, Hotels near Paul Mitchell - San Diego, CA, Hotels near California Western School of Law, Hotels near Point Loma Nazarene University, Hotels near San Diego University for Integrative Studies. The rooms are beautiful and clean. Now £113 on Tripadvisor: Hard Rock Hotel San Diego, San Diego. Other hotels offered better service and, mainly, a more effective customer service. the linens were wonderful and the pillows soft. 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